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Tuesday, October 30, 2012

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Bite Your Tongue,Remember! 10 Ways to Be an Effective Listener
Acknowledge others with your body language - face the speaker, look interested, and make eye contact.
Avoid ending the conversation abruptly.
Empathize
Be sensitive, compassionate,1873 Ugg Bailey Button Triplet Grey Boots, and understanding realize it may be difficult for the speaker to talk about this matter.
Empathy doesn't mean you have to agree with the speaker.
Avoid thinking about how to "one up" the speaker with your own tale of woe.
Be patient
We often interrupt because we are afraid we will forget our point(s). Don't interrupt - allow the speaker to finish what she/he has to say.
Don't' finish the speaker's sentences because you think they're taking too long to get to the point.
Focus on what is being said instead of what you think is going to be said.
Eliminate interruptions and distractions
When possible, speak in a neutral location to avoid interruptions and distractions.
Be aware of and avoid interruptions phones or pagers (use voice mail), visitors (close the door) and distractions (voice mail light, overflowing in box, incoming mail).
Seek Understanding
Focus on main points.
Paraphrase and seek clarification of points that are unclear or that you don't understand.
Show you're actively listening
Listen with more than just your ears. Acknowledge and respond to the speaker with facial expressions (smile, nod/shake your head, eye contact) and verbal comments ("I see,the motivation behind black ops hypnosis should not be one of control or malicious manipulation.," "I understand," "okay," "yes") to aid the conversation.
Simply Listen
Sometimes our idea of listening is to jump in and give unwanted advice. Listening is not an open invitation to resolve a dilemma,laughing on the outside while wincing on the inside. Just listen because often the speaker simply seeks a sympathetic ear.

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